Today Apple launched the self service repair feature in eight European countries. It was previously only available in the US.
The service is now available in Belgium, France, Germany, Italy, Poland, Spain, Sweden and the UK. Customers from these countries can now get access to repair manuals, genuine Apple parts and tools from the Self Service Repair store. This is indeed a step in the right direction in this consumption driven world.
“Customers who wish to complete their own repairs will be able to perform many of the most common repairs for the iPhone 12 and iPhone 13 lineups, and Mac notebooks with Apple silicon.”
“The Self Service Repair Store provides access to more than 200 individual parts and tools, as well as repair manuals. The program enables customers who are experienced with the complexities of repairing electronic devices the opportunity to complete their own repairs, using the same manuals, parts, and tools as Apple Store locations and Apple Authorised Service Providers.“
“Apple will offer tool rental kits for £54.90, so that customers who do not want to purchase tools for a single repair still have access to these professional repair tools. The weeklong rental kits will ship to customers for free.“
“Over the past three years, Apple has nearly doubled the number of service locations with access to genuine Apple parts, tools, and training, including more than 4,000 Independent Repair Providers. A global network of more than 5,000 Apple Authorised Service Providers supports more than 100,000 active technicians. As a result, eight out of 10 Apple customers are located within 30 minutes of an authorised service provider across Europe.”
For further information check out the Apple website below.